Privacy Policy

Last updated: April 2026

At Boba N Berry, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use and safeguard your information — including data collected via our newsletter sign-up forms and cookies — when you visit our website or use our services.

UK GDPR CompliantPECR CompliantConsent-Based Email MarketingNo Data Selling

1. Information We Collect

Personal Information

When you contact us, submit a catering enquiry, or sign up for our newsletter, we may collect your name, email address, and phone number. We collect only what is necessary for the purpose stated at the point of collection.

Newsletter Subscriptions

When you subscribe to our newsletter via the sign-up form on our website, we collect your email address. This is used solely to send you promotional updates, new menu announcements and exclusive offers from Boba N Berry. Your email is never sold or shared with third parties for their own marketing purposes. You can unsubscribe at any time using the link in any email we send.

Usage Data

With your consent, we automatically collect anonymised information about how you interact with our website, including pages visited, time on site and browser type. This data cannot be used to identify you personally.

Cookies & Local Storage

We use cookies and browser local storage to remember your preferences (including your cookie consent choices), enhance your browsing experience and, with your consent, analyse site traffic. Full details are in Section 6 below.

3. How We Use Your Information

Responding to Enquiries

We use contact and catering enquiry data solely to respond to your message and provide the service you requested.

Newsletter & Marketing Emails

With your explicit consent (given via our newsletter sign-up form), we send promotional emails about new menu items, seasonal specials, limited-time offers and events. Every email includes a one-click unsubscribe link. We do not send marketing emails without prior consent.

Analytics & Service Improvement

With your consent, we use anonymised analytics data to understand how our website is used and to improve the experience for all visitors. No personally identifiable information is included in analytics reports.

4. Sharing Your Information

Third-Party Service Providers

We use trusted third-party platforms to operate our website and manage newsletter subscriptions. These providers act as data processors on our behalf and are contractually bound to process your data only on our instructions and to keep it secure.

No Sale of Data

We do not sell, rent or trade your personal data to any third party for their own marketing purposes, under any circumstances.

Legal Requirements

We may disclose your information if required by law, court order or a regulatory authority, or if we believe disclosure is necessary to protect our rights or the safety of others.

5. Data Security & Retention

Security Measures

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

Data Retention

Newsletter subscriber email addresses are retained until you unsubscribe. Enquiry data is retained for up to 12 months. Cookie consent preferences are stored in your browser's local storage and are cleared when you reset your preferences or clear your browser data.

6. Your Rights Under UK GDPR

Right of Access

You have the right to request a copy of the personal data we hold about you.

Right to Rectification

You may ask us to correct any inaccurate or incomplete personal data we hold.

Right to Erasure

You may request that we delete your personal data. We will comply unless we are required to retain it by law.

Right to Withdraw Consent

Where processing is based on consent (e.g. newsletter emails, analytics cookies), you may withdraw consent at any time — by unsubscribing from emails, resetting your cookie preferences below, or contacting us directly. Withdrawal does not affect prior lawful processing.

Right to Lodge a Complaint

If you believe we have not handled your data lawfully, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.

7. Cookies & Consent

Strictly Necessary Cookies

These are essential for the website to function and cannot be disabled. They include your cookie consent preferences (stored in local storage), session management and security tokens. No personal data is transmitted to third parties via these cookies.

Analytics & Performance Cookies

With your consent, we use analytics tools to collect anonymised data about how visitors use our site — such as pages visited and time on site. This helps us improve the website experience. All analytics data is anonymised and cannot identify you personally. You can opt out at any time by updating your cookie preferences.

Marketing & Personalisation Cookies

With your consent, we use marketing cookies to remember your newsletter subscription preferences and to show you relevant promotions. This category also covers data shared with our email marketing platform when you subscribe. You can opt out at any time.

Managing Your Cookie Preferences

When you first visit our website, a consent banner allows you to accept all cookies, reject all non-essential cookies, or manage your preferences by category. You can update or withdraw your consent at any time using the button below. Clearing your browser's local storage will also reset your preferences.

Reset Your Cookie Preferences

Click below to clear your saved cookie consent and see the preference banner again. This lets you update your choices at any time, as required by UK GDPR.

8. Contact Us

Data Controller

Boba N Berry is the data controller responsible for your personal information. If you have any questions, concerns or requests regarding this Privacy Policy — including requests to exercise your rights — please contact us at:

61 School Road, Sale, M33 7YF, Greater Manchester, UK
+44 74000 49000

This policy is effective as of April 2026 and may be updated periodically.

View Terms of Service →
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Boba N Berry

Boba N Berry

Experience vibrant flavors and fun with our fresh juices, premium gelato, specialty coffee, and delicious boba tea. Made with love, served with joy!

Contact Info

61, School Road, Sale, M33 7YF
+44 74000 49000
hello@bobanberry.com
Mon-Sun: 8AM - 10PM

© 2026 Boba N Berry. All rights reserved.

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