Last updated: April 2026
At Boba N Berry, we are committed to protecting your privacy and handling your personal data with transparency and care. This Privacy Policy explains how we collect, use and safeguard your information — including data collected via our newsletter sign-up forms and cookies — when you visit our website or use our services.
When you contact us, submit a catering enquiry, or sign up for our newsletter, we may collect your name, email address, and phone number. We collect only what is necessary for the purpose stated at the point of collection.
When you subscribe to our newsletter via the sign-up form on our website, we collect your email address. This is used solely to send you promotional updates, new menu announcements and exclusive offers from Boba N Berry. Your email is never sold or shared with third parties for their own marketing purposes. You can unsubscribe at any time using the link in any email we send.
With your consent, we automatically collect anonymised information about how you interact with our website, including pages visited, time on site and browser type. This data cannot be used to identify you personally.
We use cookies and browser local storage to remember your preferences (including your cookie consent choices), enhance your browsing experience and, with your consent, analyse site traffic. Full details are in Section 6 below.
Where we rely on your consent to process personal data — such as sending newsletter emails or placing analytics cookies — you have the right to withdraw that consent at any time. Withdrawing consent does not affect the lawfulness of processing carried out before withdrawal.
We may process certain data (such as basic website analytics) on the basis of our legitimate interests in operating and improving our business, provided those interests are not overridden by your rights and freedoms.
In some cases we are required to process your data to comply with a legal obligation, such as responding to a lawful request from a public authority.
We use contact and catering enquiry data solely to respond to your message and provide the service you requested.
With your explicit consent (given via our newsletter sign-up form), we send promotional emails about new menu items, seasonal specials, limited-time offers and events. Every email includes a one-click unsubscribe link. We do not send marketing emails without prior consent.
With your consent, we use anonymised analytics data to understand how our website is used and to improve the experience for all visitors. No personally identifiable information is included in analytics reports.
We use trusted third-party platforms to operate our website and manage newsletter subscriptions. These providers act as data processors on our behalf and are contractually bound to process your data only on our instructions and to keep it secure.
We do not sell, rent or trade your personal data to any third party for their own marketing purposes, under any circumstances.
We may disclose your information if required by law, court order or a regulatory authority, or if we believe disclosure is necessary to protect our rights or the safety of others.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.
Newsletter subscriber email addresses are retained until you unsubscribe. Enquiry data is retained for up to 12 months. Cookie consent preferences are stored in your browser's local storage and are cleared when you reset your preferences or clear your browser data.
You have the right to request a copy of the personal data we hold about you.
You may ask us to correct any inaccurate or incomplete personal data we hold.
You may request that we delete your personal data. We will comply unless we are required to retain it by law.
Where processing is based on consent (e.g. newsletter emails, analytics cookies), you may withdraw consent at any time — by unsubscribing from emails, resetting your cookie preferences below, or contacting us directly. Withdrawal does not affect prior lawful processing.
If you believe we have not handled your data lawfully, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO) at ico.org.uk.
Boba N Berry is the data controller responsible for your personal information. If you have any questions, concerns or requests regarding this Privacy Policy — including requests to exercise your rights — please contact us at:
This policy is effective as of April 2026 and may be updated periodically.
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